go away daddy

Is it my imagination or is the largest registrar on the planet getting increasingly hostile to end users? Recently I had a customer who had some existing domain names that had been set to auto-renew with a credit card that this customer reported as stolen. Needless to say the names now went to PPC pages owned by this registrar, and showed up listed on their auction site. Same awful behavior as before, right?

Well this customer decided to pay the company with the famous well-endowed spokeswoman $80 to re-claim one of their domains from purgatory, otherwise known as pending-delete status. But the others have remained in that status (and listed on the auction site and generating tiny PPC revenue) for two and a half months already.

Are they trying to kill off the drop services by clinging onto names for the year following expire dates? Were not enough people offended by denied transfers for 60 days after any slight change to the WHOIS record? This soon to be going public company has a huge market share, and acts the part of a bully too. A cursory look about newsgroups shows a rising level of frustration by many of their customers.

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